Purchase FAQs

What does it cost to become a member to make purchases?

Absolutely nothing! Becoming a member at Price Cheetahs is free.

How can I pay for my order at Price Cheetahs?

You can use our express checkout. We take PayPal plus Visa & Mastercard payments via PayPal.

Do I have to have a PayPal account?

No, you do not need a PayPal account to pay with your credit card. PayPal will provide the completion of your transaction and processing of your credit card purchase.

Is your site secured?

YES! Our site is secured by Comodo EV SSL Certificate with 256 bit encryption, 2048 bit root keys that includes a $1,750,000 warranty level. We are also PCI compliant and perform quartly compliance scans from a third party and we also use HackerProof daily website vulnerability scans.

How do I check the status of my order?

You can login to your Price Cheetahs account and view the status of your orders there. You will see an internal menu. Choose My Purchases to view purchase items status.

Can I modify my order after it has been placed?

No, you can not from your account dashboard. You can contact us at support@pricecheetahs.com and depending on your type of order and time passed, we will do everything we can to help you get what you want achieved.

How do I cancel a Gift Card?

You can reclaim the Gift Card for yourself through your membership dashboard. Alternatively you may contact us and request a refund. Provide us with the order ID, Date and Time. All information is found in your membership dashboard under 'My Purchases'. Then click on the search icon under the Invoice column and the invoice will show with all of this information. We will then credit your account the full value of the Gift Card purchase price.

My certificate has expired. Will you refund me?

Now Deals are automatically refunded with a credit to your account if not used within the alloted time frame. There are no refunds on expired vouchers. But the purchase price of the voucher will never expire. Example: If a deal has a value of $100 dollars and was offered at $40, once expired you can still get the $100 product or service but at $40 reduction and only pay $60 as you have already paid $40. All vendors have agreed to this to sell on Price Cheetahs as a part of the sellers agreement and terms of use.

Who is responsible for product purchase refunds?

The seller of any product or service is responsible for any refunds in full. Although each item for sale will have its own fine print and terms and conditions. This may result in some items not qualifying for a refund. So, please be very diligent about understanding the terms of each sale.

What shipping service is used for delivery?

Each seller may use their preferred shipping service.

What are the shipping rates?

Each seller sets their own shipping fees. So if two sellers are selling the same product be sure to shop around for shipping.

Why do you need my cell phone number during registration?

When you make a purchase from a business that is offering a deal voucher to bring in to redeem, we send the voucher link to you via text message. This is because the vouchers are mobile oriented and have no need to print. We also identify you by your cell phone number to help prevent the number of duplicate accounts.